Ideal for service points such as airports, train stations, retails stores, banks, or hotels where customers can benefit from immediate in-person 24/7 assistance without waiting for a human representative.
Traditional on-site customer service is constrained by human resources and operating hours. Furhat Enterprise gives you robot service agents that complement your team by providing 24/7 customer support.
With FurhatAI Enterprise you can connect your robot to a multitude of input and output devices to extends its services.
Human agents may have varying levels of training and expertise. The AI-powered robot ensures accurate, consistent and high-quality interactions every time
Furhat Enterprise leverages Microsoft Copilot to streamline the deployment of robot service agents into service points, offering a variety of tools to build adaptive customer journeys in multiple languages from scratch or generate them with LLMs trained on your data.
You can choose to get Furhat's native Microsoft Azure stack integrated with Copilot or connect to your exisitng Azure stack to have full ownership of your Microsoft services and access to your databases.
Copilot can fetch relevant information from multiple data sources, including files and weblinks, giving Furhat all the necessary knowledge about your business to provide top-tier customer service
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