Explore the Furhat Robotics resource hub, always available to guide you through your robot experience
Browse the most common questions we are asked about the Furhat platform
Introducing Social Robots and Furhat
- What is a social robot?
- What makes a social robot different from a text-based chatbot or voice speaker like Google Home or Alexa?
- Why is your robot called Furhat?
- Why does the robot not have any arms, wouldn’t that add more expressivity?
- What makes Furhat different from other robots?
- The robot looks creepy to me, is that a common reaction?
- Can the robot see me?
- How can a user get a personalized experience when talking to a Furhat robot?
- What value will a Furhat robot bring to my business?
- How can I scale my Furhat robot to cover a high-volume of customer experiences?
Using the Furhat Robot
- Can I customise the face, voice, language or appearance of my robot to better suit my brand or use case?
- Can I link the robot with external devices, such as a touchscreen or speakers?
- What languages does the Furhat robot speak and understand?
- Do you offer a digital avatar in addition to the physical robot?
- Can the Furhat robot integrate with my existing chatbot?
- Can I integrate the Furhat robot with my booking system or customer relationship platform?
- How do I configure and train the Furhat robot, and what competence is required?
- How does the Furhat robot handle users' private information?
- Does Furhat need access to the internet to work?
- What are the technical requirements we need to consider at our end to work with the Furhat SDK?
Sales & Support
- Can I choose between leasing and buying a robot?
- What does a typical implementation project look like, and what is required of my organization?
- What training do you provide?
- What applications already exist on the Furhat platform for me to use, and could you help me build new ones?
- What features are available out-of-the-box in the platform?
- What support will I have access to after I lease or purchase a Furhat robot?
- What maintenance is required after I acquire a robot?
- Can customers communicate remotely with Furhat, through the phone or web chat?
- Can I see the robot before making a decision to buy or lease?
- Where can I access more technical information?
- Can I get a Furhat for an upcoming event?
- I have more questions that aren’t answered here…
Our documents prepare you for your very own Furhat
Technical Product Overview
Benefits of Social Robots
A guide to your first Furhat
Robot Owners Guide
Furhat Platform Data Security And Privacy
Furhat Conversational Platform White Paper
Building applications with Furhat
Comparison of Virtual Furhat and Furhat Robot
Furhat Additional Masks
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