Project Spotlight

Increasing Customer Engagement with FurhatAI

Microsoft

How Microsoft is Bringing AI to Life with Furhat Robotics

As a global leader in cloud computing and artificial intelligence, Microsoft is committed to make AI more accessible and intuitive. By integrating Furhat Robotics’ social robots into their AI ecosystem, Microsoft bridges the gap between cutting-edge technology and human-centered interaction.​

About the company

Microsoft provides a complete range of digital solutions, from the Azure cloud platform to AI-driven tools such as Microsoft Copilot. The company’s investment in artificial intelligence reflects its broader mission to empower individuals and organizations through transformative technology.

How Furhat contributes

To show the potential of its AI services, Microsoft has integrated Furhat robots into Microsoft Innovation Hubs across the United States and Singapore. These robots are powered by Azure OpenAI and Microsoft Copilot to demonstrate interactive agents able to hold natural conversations about Microsoft services and other products for various use cases. Thanks to natural language processing and expressive facial animations, these robots offer a unique and memorable experience, illustrating the practical applications of Microsoft’s AI technologies.​

Additionally, during events such as the Singapore Maritime Week 2025, Microsoft used Furhat robots as digital assistants to engage attendees and discuss maritime innovation. These interactions highlighted Microsoft’s AI capabilities and also demonstrated the potential of humanoid robots in industry-specific applications.​This collaboration demonstrates Microsoft’s efforts to make advanced technologies more relatable, engaging, and effective in real-world scenarios.

Microsoft is a global technology leader known for its expansive suite of digital solutions, including the Azure cloud platform, Microsoft 365, and AI-powered tools like Microsoft Copilot. With a strong emphasis on artificial intelligence, Microsoft is committed to making technology more intuitive, scalable, and impactful; enabling individuals and organizations worldwide to work smarter, innovate faster, and create more connected experiences.
Visit website