Concept Case

Social Robots in Tourism

Social robots tell the unique story of your destination

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It’s time for new destinations to take the lead

International tourism is temporarily put to a halt due to the COVID-19 pandemic, with many of our most common tourist destinations suddenly being unreachable. Domestic and intracontinental tourism is expected to be the key driver for recovery and ramp-up of the industry, offering an unexpected opportunity for lesser-known destinations to flourish.

The chance of attracting new visitors highlights an important question: how is your destination adapting to be on the radar for experience-craving travellers?

Imagine if there was a new way to…

Bring untold local stories to life in an innovative way
Interactively guide visitors to hidden gems & local businesses
Offer service in all major languages
Enable high quality covid-safe touristing in small groups

How Furhat can help

Help tourists discover and navigate attractions
Teach local history and traditions in a fun and interactive manner
Provide a seamless and coherent experience to tourists
Provide an inclusive and accessible service around the clock

Furhat Robotics presents a new groundbreaking concept to help primarily urban destinations in promoting their cultural heritage and local businesses. The Furhat robot, placed near key attractions in a city, will be the core of an interactive sightseeing experience where the robot can enact characters from different historical or current events, tell anecdotes about the local neighbourhood and people living there, recommend places to visit nearby or give secret advice about the best local sandwich bar – all in different languages and around the clock, offering extensive and innovative services to tourists in one, cost-efficient package.

The no-touch solution is COVID-safe and allows for physical distancing through small groups, without compromising on accessibility or availability of exciting activities.

Concept specific features

Back projected face that can show multiple different characters and faces
Wide-angle camera enabling the robot to interact with multiple users
Information display to show different options and additional information
Omni-directional microphone to cater for multiple users during the interaction

“Harnessing innovation and digital advances provides tourism with opportunities to improve inclusiveness, local community empowerment and efficient resource management.”

World Tourism Organization

Interested in learning more and sharing this idea with your team?

Download the brochure for a deeper insight into this concept solution.

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How can we help?

Reach out to learn what social robots can do for the travel sector!

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